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Counterproductive Work Behavior
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Counterproductive work behavior (CWB) encompasses a spectrum of actions that harm employees or organizations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. This volume examines the conditions and events that contribute to CWB, as well as the steps organizations might take to combat it.
- Author: Suzy Fox, Paul E. Spector
- Publisher: Amer Psychological Assn
- Published: 2005-01-01
- Pages: 329