{"product_id":"managing-service-delivery-processes","title":"Managing service delivery processes","description":"\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eAuthor:\u003c\/b\u003e Harvey, Jean\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePublisher:\u003c\/b\u003e ASQ Quality Press\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePublished:\u003c\/b\u003e 2006\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePages:\u003c\/b\u003e 352\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"ASQ Quality Press","offers":[{"title":"Default Title","offer_id":62800417620339,"sku":"9780873896757","price":200.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0987\/0812\/8115\/files\/view_archive_0019cb84-79c8-4edc-8c1d-53e49b7d7893.jpg?v=1777735220","url":"https:\/\/readaura.store\/products\/managing-service-delivery-processes","provider":"Read Aura","version":"1.0","type":"link"}